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New & Improved Recipe

Which flavors are transitioning to the New & Improved recipe?

Sweet Fish, Peach Rings, Sourmelon Bites, and Sour Blast Buddies are all juicier & fruitier!

What has changed?

The sticker says it all - this recipe is new & improved! SmartSweets are now juicier & fruitier, aka have a better taste and texture than ever. We removed the allulose in Sweet Fish, Peach Rings, Sourmelon Bites, and Sour Blast Buddies to balance the flavor, and swapped soluble corn fiber to chicory root fiber. Our #TeamSour flavors now have more sour power too! A change in ingredients means a change on the nutritional panel, resulting in our most balanced nutritional panel yet! We also lowered the fiber for optimal digestability - there's still 6g of dietary fiber per bag! When we lower the fiber, this results in an increase in net carbs (total carbs - fibre = net carbs), and calories have increased from 100 calories per 50g pouch, to 130 calories.

Why the change?

We've said it before and we'll say it again: we are ALWAYS listening to consumer feedback, and innovation is in our DNA! We've done a lot of testing - both with our consumers and with our manufacturers - and are so excited about this New & Improved recipe! The feedback has been amazing so far and we can't wait for you to try it.

How can I get the New & Improved recipe?

The new recipe has a big pink “New & Improved” badge on the front of the package and is rolling out in stores in the US now. You can shop it on SmartSweets.com starting April 1, 2024.

Our Recipe

Are SmartSweets plant-based?

We're so happy to offer a variety of plant-based #KickSugar candy options! Sweet Fish, Sour Blast Buddies, Peach Rings, Sourmelon Bites, Cola Gummies, Tropical Eggs, Berry Bunnies, Tropical Sours, Barbie x SmartSweets Pink Lemonade Dream, Red Twists, Caramels, Lollipops and Jolly Gems are all 100% plant-based (vegan friendly)! 🌱 Our Fruity Gummy Bears and Gummy Worms contain gelatin and are not plant-based.

Are SmartSweets kosher?

SmartSweets are not certified kosher. Sweet Fish, Sour Blast Buddies, Peach Rings, Sourmelon Bites, Cola Gummies, Tropical Eggs, Berry Bunnies, Tropical Sours, Barbie x SmartSweets Pink Lemonade Dream, Red Twists, Caramels, Lollipops and Jolly Gems are plant-based and vegan friendly. Our Fruity Gummy Bears and Gummy Worms contain pork-based gelatin.

Does SmartSweets use sugar alcohols?

No! This includes no sugar alcohols as bulking agents in our ingredients.

Are SmartSweets safe for those with peanut/tree nut allergies?

Caramels contain coconut as an ingredient. All other US #KickSugar candy flavors are currently made without any FDA regulated top major food allergens as ingredients. We try our best to use allergen-free facilities that do not process the major food allergens identified by US regulatory authorities, however some of our products may be made in facilities that process and handles allergens. Our manufacturing facilities have robust separation and testing programs to ensure there is no cross-contamination. In addition, we add precautionary allergen statements on our packaging if the facility processes or handles the allergens for our consumers to make the right decisions. This precautionary statement is currently on our Lollipop and Caramels packaging. If you have severe allergy concerns, please consult your doctor before consuming. Please note that our coconut oil is refined and thus exempt from tree nut labelling as it does not contain any protein content in the finished oil.

Are SmartSweets Keto friendly?

While we don't innovate for any specific diet, we know & love that the keto community is part of the mission to Kick Sugar, Keep Candy and have been extremely mindful of feedback. Our new recipe has the best overall impact on the body and remains an option with radically less sugar than traditional candy. We worked our hardest to get the net carbs as low as humanly possible while keeping our pinky promise to you: delicious candy you know and love with no artificial sweeteners, added sugar or sugar alcohols. We can't wait to hear how SmartSweets works for you!

Do SmartSweets contain IMO?

Yes we use IMO, also known as isomalto-oligosaccharides or soluble tapioca fiber from IMO. IMO is an amazing replacement for the corn syrup that is found in traditional candy and plays an important role in our candy to allow us to kick as many grams of sugar as possible while not causing stomach upset. IMO used to be thought of as a fiber but is now viewed as a non digestible carb. A non-digestible carb simply means that digestive enzymes in our tummies do not react to the carb and turn into simple sugars but rather it passes through the body unprocessed - much like fiber does.

Will SmartSweets spike my blood sugar?

Your blood sugar should increase to the expected amount for the net carbs on our nutrition label.

Once opened, how long do SmartSweets last?

Because our innovations are proudly made with no preservatives or additives, SmartSweets will begin to harden if left exposed to air once opened. When sealed, SmartSweets are shelf-stable for 12-24 months depending on the flavor.

How do you test for sugar?

When we test for sugar, we test for many types of sugar such as Fructose, Glucose, Sucrose, Lactose, Maltose, Galactose, and Isomaltose. We do this extensive testing because if we didn’t test sugar in this way, we would be under-declaring our grams of sugar by as much as 3 times!

Who regulates your products?

SmartSweets products are regulated by the FDA in the US and Health Canada and CFIA in Canada.

Do I need to be careful about how many pouches I consume because of the high amounts of fiber?

Unlike traditional candy where fiber is nowhere to be seen, our candy has approx 6g of fiber per 50g bag. Fiber offers so many benefits but for some of us our digestive systems are particularly sensitive to consuming high quantities of fiber in one sitting. Word to the wise - if you are looking to increase your fiber - go slow! it’s advised to do so gradually over the course of a few weeks to allow your system to adjust without side effects.

Why is offering plant-based options so important to you?

The simple answer is that we know this is important to you - our community - and we want to extend the benefits of traditional candy with radically less sugar to those who are plant-based who until now have been extremely limited in the candy they can enjoy.

Do I need to be careful about how many pouches I consume because of the high amounts of fiber?

Unlike traditional candy where fiber is nowhere to be seen, our candy represents approximately 32-46% of the daily recommended fiber intake. Fiber offers so many benefits but for some of us our digestive systems are particularly sensitive to consuming high quantities of fiber in one sitting. Word to the wise - if you are looking to increase your fiber - go slow! it’s advised to do so gradually over the course of a few weeks to allow your system to adjust without side effects.

Why do you have different recipes for your candy in Canada and the US?

Ingredient regulation and availability varies by country, so we have different recipes in Canada and the US so we can continue to innovate #KickSugar candy for both countries!

Shipping

Do you ship to Alaska and Hawaii?

Unfortunately we are currently unable to ship to Alaska and Hawaii. We ship to all other US states (via SmartSweets.com) and to Canada (via SmartSweets.ca).

Do you ship overseas?

We currently ship to all US states except for Alaska and Hawaii (via SmartSweets.com) and to Canada (via SmartSweets.ca).

Subscription

What is a subscription?

When you check out using the "subscription" option, you are making an advanced payment schedule in order to receive your #KickSugar candy fix on a predetermined date every 30 days.To activate your subscription, choose the "Subscribe + Save" option on a 12 pack of your favorite sweets (or sours! 😉), and head to your cart to finalize.

Can I cancel my subscription at anytime?

Your subscription can be edited or cancelled anytime before you receive your "recurring order charge confirmation" email that should arrive in your inbox 3 days before your next charge. This email confirms that your card on file has been charged and your new #KickSugar candy stash is now being processed to ship to its new home. Once your sweet delivery has processed for shipment, we can no longer cancel or modify it.

How do I modify or cancel my subscription?

To review your subscription you are required to login to your account. On your account homepage, the "Manage Subscriptions" text is located on the left side under your name/email. Click "Manage Subscription" to review frequency of delivery, next charge date & options to edit or cancel subscription.

Will I get a reminder before my subscription ships?

You'll get an email 3 days before your card on file is charged to notify you that the sweetest part of the month is approaching! This is the perfect time to modify or cancel your subscription as needed by clicking the link inside the email re: "Manage your subscription". Changes can no longer be made after your order is processed.

My Account & Extras

How do I login to my account?

Click the menu icon on the top right hand side of the homepage for the "login" option to appear. Click "login" and fill in email and password. If you don't have a #KickSugar account click "register" to create an account. If you forgot your password, click "forgot your password?" and an email prompting you to reset your password will appear in your inbox within 5 minutes (check your spam if it's not showing up!). 

How do I change my address on my account?

Login to your account (see "how do I login to my account" if you're unsure how to do this), select "View Addresses" to edit and delete existing address(es), or add a new address. Keeping up to date information allows for faster checkout & ensures that your sweets make it safely to their new home! 😊

How do I update the credit card on my account?

For regular orders we don't store any credit card information on file. For subscription orders, login to your account (see "how do I login to my account" if you're unsure how to do this!), select "manage subscriptions" on the top left corner, then select "billing information" and update the card on file & billing address.

What are the benefits of creating an account?

Your account is your one-stop-shop to review order history, update credit card information, update billing & shipping address, and manage your subscriptions 🙌

Does SmartSweets send samples?

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I'm a blogger/influencer and would love to work with smartsweets!

We love hearing from SmartSweets lovers, and from people who are passionate about spreading #KickSugar sweetness in their community! Feel free to start sharing with #SmartSweets and tagging @SmartSweets on your posts. Please head here to complete the 5-10 min application form. We will be in touch if there are any collaboration opportunities available! 

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Have more questions?

Feel free to get in touch with us. We love talking all things candy!

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