Why is it so important to you that SmartSweets remains free from sugar alcohols?

Sugar alcohols are often used in the food industry (but not by us) to push down the net carb count. We think that this comes at waayy too high a cost to our bodies. We want SmartSweets to be friendly to our tummies so we will always be sugar alcohol free!


Why have you developed your own testing method?

We discovered that standard nutritional tests actually leave out a sugar molecule. We want you guys to know about this so our nutritional stats include all the required testing PLUS an extra sugar molecule others don’t capture.


How do you calculate net carbs?

Take the total carb count and subtract the amount of fiber and the amount of allulose and you will be left with net carbs. Each pouch calls out the amount of allulose so you will have all the info you need to make this calculation, and our newest packaging has the net carb calculation right on the bag! 


What is Carnauba Wax? 

Great question! Carnauba wax is a natural renewable resource used as a coating for our gummy bears. It is grown in Brazil and is harvested from the leaves of the carnauba palm. The wax is harvested using traditional procedures that doesn't damage the trees. Fun fact: the use of carnauba wax creates an economic incentive to keep the trees standing.


Once opened, how long do SmartSweets last? 

We proudly have no preservatives or additives in SmartSweets. Because our products are made with natural ingredients with no preservatives or additives, once opened, SmartSweets will begin to harden if left exposed to air. When sealed, SmartSweets are shelf-stable for 1 year.


Are SmartSweets plant-based?

Our Fruity Gummy Bears, Sour Gummy Bears and limited edition Gummy Worms contain gelatin. For our plant-based products, we decided to kick gelatin too, creating the first ever 100% plant-based #KickSugar candy: Sweet Fish, Sour Blast Buddies, Peach Rings, Sweet Chews and Sourmelon Bites! 🌱


Are SmartSweets kosher?

Exciting news - Sweet Chews and Red Twists are certified Kosher! More specifically, Sweet Chews have the "Dairy Kosher" certification as dairy is handled on the same line for other (non-SmartSweets) products and Red Twists are Kosher U certified. There is a full cleaning and sanitation between products. Our Fruity Gummy Bears, Sour Gummy Bears and Gummy Worms contain pork based gelatin and are not Kosher. Our allulose recipe Sweet Fish, Sour Blast Buddies, Peach Rings and Sourmelon Bites (available on smartsweets.com and at all retailers except for Whole Foods) are gelatin free (pork free) but not kosher. The Sweet Fish, Sour Blast Buddies, Peach Rings and Sourmelon Bites available at Whole Foods (our exclusive chicory root recipe) ARE Kosher certified!


Are SmartSweets safe for those with peanut/tree nut allergies?

Our #KickSugar candy lineup is made without any FDA regulated priority food allergens as ingredients, including peanuts and tree nuts! We try our best to use allergen-free facilities that do not process the major food allergens identified by US and CA regulatory authorities, however some of our products may be made in facilities that also process and handle allergens in other areas. All manufacturing and packaging facilities have robust separation, cleaning, and testing programs to ensure there is no cross-contamination. In addition, we add precautionary allergen statements on our packaging if the facility processes or handles the allergens on the same equipment for our consumers to make the right decisions.

Sweet Chews are manufactured in a facility that processes peanuts, tree nuts, dairy and soy and this is clearly outlined on the product page and packaging. All our other candy is manufactured in facilities that may process allergens but do not have cross contamination risk due to their robust procedures and separation. While we cannot claim our production or packaging facilities are 100% peanut and allergen free, our products are made in areas of those facilities that can ensure no contamination.


Are your recipes now free from carrageenan?

You bet. We learnt that this was important to you so we removed the carrageenan from our new formulation.


Did you recently change your recipe?

Yes we did! Since we landed on our previous recipe, views on soluble tapioca fiber (from IMO) have evolved and it's now understood that this ingredient doesn't always act like a fiber in our bodies. We have taken the latest thinking on this ingredient plus feedback from our #KickSugar community to land on an overall better recipe that uses two different types of clinically backed fibers, zero G.I. allulose, has no carageenan and is our most sour 'sour' yet! We’ll always keep our pinky promise to you - SmartSweets will remain free from sugar alcohols, added sugar and artificial sweeteners. Every ingredient is gluten free, non-GMO, always real (never artificial) and our 50g bags are always one serving for the whole bag.


Will you continue to update your recipes?

Innovation is in our DNA! We are committed to using cutting edge ingredients in our recipes and will continue to evolve with new candies and tweaks to existing formulations over time.

Who regulates your products?

SmartSweets products are regulated by the FDA in the US and Health Canada and CFIA in Canada. These agencies regulate the classification and labeling of ingredients, among many other things.

Has the portion size changed? 

We are so excited to now offer a limited edition Pantry Pack size at Whole Foods - but our standard bag hasn't changed! Portion size is often used artfully in the food industry so that the labels are as appealing as possible. Ever noticed that the packages get suspiciously smaller over time? Or that a serving is a teeny portion of what is inside?  All so the label “looks” good. Well, that’s not happening on our watch. No games, no guilt and no mental math. Our 50g bags are always one serving for the whole bag.


How are you innovating your recipes?

We want to disrupt the candy aisle and offer a radically better choice to traditional candy. We also want to remove the sugar in a category comprised of 97% sugar! When you have goals this big and bold, it requires a lot of innovation. Innovation requires testing, experimenting and lots of iterations - we just don’t stop! It’s in our DNA.

Why do you have a variety of recipes for your candy?

As a result of a flurry of innovation we currently have a few different formulations on shelf. Production of our new recipe is complete and we are working to get the latest product on shelves as quickly as possible (you can shop it now on our website!). We are constantly innovating to determine the best combination of ingredients to create a delicious, low sugar candy that is also tolerable on our tummies! We are also watching the latest ingredient developments so we can seize on opportunities to apply the latest advances in food science to our recipes. For example, in some of our U.S recipes we are using allulose, a zero GI sweetener found in nature in raisins and figs. We have also evolved our recipes to reflect the latest thinking with respect to different types of fiber and, of course, to YOUR feedback on texture and tolerability!

How do I know which recipe I am buying or eating?

Each recipe has specific nutritional information and updated ingredients listed on the back of the bag. Additionally, there are a few tweaks you can look for to distinguish which version you have!
While our previous recipe has the flavor profile listed in the top-left corner, the new bags now read Kick Sugar Keep Candy. On the back, there is a stamp stating that we are women owned!
Our latest and greatest recipe has a "How Many Net Carbs" calculation in a white box under the nutritional facts panel on the back of the pouch.


Why do nutritional stats differ on the same candy?

We’ve evolved our recipe to use a different combination of fibers and this has impacted the nutritional stats. For a short period there will be a few different iterations of our innovation on shelf but we expect to have moved over fully to our new recipe by the end of the year! All SmartSweets - regardless of the recipe - fall below 5 grams of sugar and deliver a healthy amount of fiber, making SmartSweets a radically better choice to traditional candy.

Why is offering plant-based options so important to you?

The simple answer is that we know this is important to you - our friends - and we want to extend the benefits of a radically better choice to traditional candy to those following plant-based diets, who until now have been extremely limited in the candy they can enjoy.

Do I need to be careful about how many pouches I consume because of the high amounts of fiber?

Unlike traditional candy where fiber is nowhere to be seen, our sweets represent approximately 32-46% of the daily recommended fiber intake in our newest recipe. Fiber offers so many benefits but for some of us our digestive systems are particularly sensitive to consuming high quantities of fiber in one sitting. There can be too much of a good thing when it comes to fiber - our previous recipes had a higher fiber content which we learnt from you was tooo high - so we evolved! Word to the wise - if you are looking to increase your fiber - go slow! it’s advised to do so gradually over the course of a few weeks to allow your system to adjust without side effects.

Can I purchase the Canadian recipe anywhere in the U.S?

Our Canadian recipe is exclusively available on smartsweets.ca and in Canadian retailers.


Are SmartSweets Keto friendly?

While we don't innovate for any specific diet, we know & love that the keto community is part of the mission to #KickSugar and have been extremely mindful of feedback. Our new recipe has the best overall impact on the body and is a radically better choice to traditional candy. We worked our hardest to get the net carbs as low as humanly possible while using quality ingredients, up to 92% less sugar than traditional candy, no sugar alcohols, not sneakily messing with package size and ensuring our candy is tummy friendly. We can't wait to hear how SmartSweets works for you!


Are SmartSweets still available at Whole Foods?

You bet! You can find a Pantry Pack size bag (it's resealable!) with a brand new recipe exclusive to Whole Foods in-store as of January 2021. There is a 'new recipe' callout on the front of the bag!


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